Oracle's User Productivity Kit (UPK) is a collaborative content development platform that allows enterprises to drive user productivity and mitigate risk throughout all phases of the software ownership lifecycle. Leveraging UPK can allow organizations to:

• Maximize ROI and mitigate risk
• Drive User Adoption and Productivity
• Reduce Costs associated with Enterprise Applications
• Reduce Costs associated to End User Training and Support

Knowledge Systems has years of experience implementing CRM applications and now brings that same level of expertise, experience and results to its UPK service offerings. Knowledge Systems provides implementation, training and support services for UPK solutions across the full spectrum of Oracle Applications.

Web Presentations

Knowledge Systems provides periodic web presentations exploring the User Productivity Kit 3.5 Features, Functionality, Training Best Practices and why UPK 3.5 is an important tool for any organization. Past webinars have included:

Knowledge Systems and the User Productivity Kit 3.5 (UPK)

UPK 3.5 Features and Functionality

UPK 3.5 Training Best Practices

UPK Implementation

Design, Installation, Configuration

UPK Developer Training

Custom Designed Curriculum,  Onsite & Virtual Classrooms, Single User or Enterprise wide

UPK Content Development Services

Customized Training Documentation across the full spectrum of Oracle Applications.

• Peoplesoft
• Oracle E-Business Suite
• Siebel and Siebel OnDemand
• Custom applications

UPK Upgrade and Content Conversion Services

Upgrades to version 3.5, Content Conversion, UPK Upgrade Training 2.X to 3.5

UPK Best Practices Services

• Usage Tracking
• Smart Match / SmartMatch
• UPK Player
• Knowledge Pathways
• UPK Professional
• Print It! Mode
• Help Menu Integration / HEMI